Frequently Asked Questions
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When are orders shipped?
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Can I order by phone?
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Can I order by mail?
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Can I order by fax?
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Can I order by email?
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Which credit cards do you accept?
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Do you accept personal checks or
money orders?
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Do you
ship overseas?
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Do you ship to Alaska, Hawaii, APO and
FPO addresses?
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Do you ship 2nd Day Air?
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Do you ship overnight?
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Do you
ship FedEx?
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The shipping charges seem excessive,
what gives?
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The shipping charges seem overly
reasonable, are they really correct?
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What's so
special about GKI/Bethlehem lights?
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Tell me
about the 50 count miniature lights. What is the length of
each set?
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How about the 100 count sets?
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Why do
your light sets cost more than others I've seen?
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Do you
have 'Theme Lights' in 100 count sets?
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Do 'Theme
Lights' come in white wire?
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Are the
purple lights really 'purple'?
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Are the pink lights really 'pink'?
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I don't see what I'm looking for. Do
you have it in stock or can you get it?
Don't see an answer to
your question? Click on the email button to the left and ask.
When are orders shipped?
Most
orders are shipped the same day you order, however they may
ship within 24 to 48 hours.
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Can I order by phone?
Yes! Circle H
Growers will gladly take your order over the
phone. Orders may be placed 365 days a year by dialing
406-846-2304. Please keep in mind that phone ordering
hours are as follows:
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1pm to 9pm Monday,
Wednesday - Friday, MST
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9am to 9pm Tuesday,
Saturday - Sunday, MST
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Can I order by mail?
Yes! Please call or email for approximate
shipping charges.
Orders may be mailed to:
Circle H Growers, LLC
604 Mitchell St
Deer Lodge, MT 59722
Please be sure to include a personal or business check,
money order or credit card information; to include credit card
type, number, expiration date, exact name as it appears on the
card, billing address and phone number.
* Please allow a
minimum of 10 business days for personal or business checks to
clear before orders are shipped.
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Can I order by fax?
Orders
may be placed via fax. Please include:
Orders may be faxed at any time between the hours of:
Can I order by email?
Orders may be submitted by email 24 hours a day at
info@christmaslightsmt.com,
although we suggest using the online order services for
security purposes and convenience.
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Which credit cards do you accept?
Circle H Growers gladly
accepts the following credit cards:
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Do you accept personal checks or
money orders?
Yes! But please allow a
minimum of 10 business days for personal or business checks to
clear before orders are shipped.
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Do you
ship overseas?
Yes! We will gladly ship products out of
country/overseas. Just place your order by following the online instructions and when
prompted to enter your country of origin, choose from those listed.
Note: Additional
shipping charges above those charged apply for this service, depending on order
size and/or weight, and shipping destination, and will be added to your final
invoice.
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Do you
ship to Alaska, Hawaii, APO and FPO addresses?
Yes! We will gladly ship products to these
addresses. Just place your order by following the online shopping cart
instructions and enter your shipping address when prompted as normal.
Note: Additional
shipping charges above those shown on your order invoice may apply for this
service depending on order size and/or weight, and shipping destination, and will be added to
your final invoice.
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Do you
ship 2nd Day Air?
You may have your order shipped UPS 2nd Day Air. Requests will only be shipped Monday-Wednesday
in order to guarantee delivery.
When you order by 12pm MST, Monday-Wednesday, your
order will usually ship that same day. Be certain to choose
UPS 2nd Day Air as a shipping method when placing
your order.
Note: UPS 2nd Day Air service only applies to
the 48 contiguous States. Additional shipping charges above
those shown on your order invoice may apply for this service
depending on order size and/or weight, and shipping
destination, and will be added to
your final invoice.
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Do you
ship overnight?
You may have your order shipped UPS Overnight. Requests will only be shipped Monday-Thursday
in order to guarantee delivery.
When you order by 12pm MST, Monday-Thursday, your
order will usually ship that same day. Be certain to choose
UPS Overnight as a shipping method when placing
your order.
Note:
UPS Overnight Air service only applies to the 48 contiguous
States. Additional shipping charges above those shown on your
order invoice may apply for this service depending on order
size and/or weight, and shipping destination, and will be added to
your final invoice.
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Do you
ship FedEx?
Unfortunately at this time
we are unable to ship orders via Federal Express as
that shipping option is not available in this area at this
time. If it becomes available in the near future it will
be added as a shipping option. The fastest service at this
time is UPS Overnight.
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The
shipping charges seem excessive, what
gives?
Shipping
charges stated on your order invoice are not necessarily
accurate at all times. We make every effort to
be certain correct and necessary measures are taken to ensure
proper S&H charges. In any case, if shipping charges do appear
excessive, and at times they may be calculated as such, we will adjust the S&H prior to charging your
credit card account. The correct S&H fees will be shown on
your order invoice.
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The
shipping charges seem overly reasonable, are they really
correct?
Not necessarily. Due to size and
weight of some products, actual shipping and handling charges
will apply which are above the standard charges which
appear on your order statement.
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What's
so special about GKI/Bethehem lights?
In a simple word - Quality!
You can count on:
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Long-Lasting Brilliance: Each lamp
is designed to shine with remarkable intensity, season after
season. Lamps last for more than 2,500 hours. What's more, the
string stays lit if one lamp goes out.
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Low Maintenance and Vandal Resistance:
The Perm-O-Snap® internal positive lamp locking design locks
lamps into their sockets to prevent loose connections, the
most frequent cause of miniature light set failure. And
they're Twist-Proof to give you extra security against
mischief.
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Decorating Flexibility: End-to-end
connectors make decorating easy. When multiple strings are
connected, balanced construction ensures that the spacing
between lamps stays consistent from one string to the next.
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Free Supplies: Each Theme Light
package includes spare 3-amp fuses and extra miniature lamps.
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Certified Safety: Theme Lights are
UL listed for indoor/outdoor use.
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Tell
me about the 50 count miniature lights. What is the length of
each set?
Each 50 count package comes with 50
End-to-End lamps, replacement lamps and extra fuses on a 25
foot string. Some sets are on a 23 foot string and are noted
as such in the item description.
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How
about the 100 count sets?
Each 100 count package comes with 100
End-to-End lamps, replacement lamps and extra fuses on a 50
foot string unless noted in the item description.
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Why do
your light sets cost more than others I've seen?
Each GKI/Bethlehem miniature set (and
others) is heavy duty commercial grade lighting. Heavy-gauge
wire and weather-resistant components make these lamps
extraordinarily durable.
Colors like you've never seen, very rich
and true to color.
Plus, you won't see these lights on any of
the shelves of the mass marketers. Only independently owned
stores such as The Potting Bench are allowed to offer these
for retail sales.
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Do you
have 'Theme Lights' in 100 count sets?
Unfortunately at this time the manufacturer
does not offer Theme Lights in 100 count sets.
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Do
'Theme Lights' come in white wire?
Unfortunately the manufacturer does not
offer Theme Lights in white wire at this time.
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Are
the purple lights really 'purple'?
Yes! As true to purple as you'll ever get.
There is no comparison. And, unlike some of the miniature
lights on the market that claim to be purple, you won't be
shocked to find that they are pink or fuchsia when you plug
them in. They are a sight to behold.
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Are the pink lights really 'pink'?
Yes! Pinktifyingly shocking to the senses.
There is no comparison. And, unlike some of the miniature
lights on the market that claim to be pink, you won't be
shocked to find that they are fuchsia when you plug them in.
They are quite electrifying.
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I don't see what I'm looking for. Do you
have it in stock or can you get it?
If you don't see an item you're looking for
listed, please ask. Depending on the item and quantity
desired, a special order can be placed as long as it's
available with the manufacturer.
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